Refund Policy

Last updated: March 23, 2026

At HairClawClips, we want you to feel confident shopping with us. If you are not satisfied with your order, please review our return, refund, and exchange policy below.

Return Window

We accept returns within 30 days of delivery.

Return Eligibility

To be eligible for a return, the item must be in its original condition and original packaging.

Returns may be refused if the item shows obvious signs of use or has been intentionally damaged.

Free Returns

We offer free returns for eligible orders.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at service@hairclawclips.com with your order number and photos of the issue. We will send a replacement at no extra cost when applicable.

Refunds

Once your return is approved, refunds are typically processed within 24 hours to your original payment method. Please note that your bank or payment provider may need additional time to post the refund.

Exchanges

We support exchanges for eligible items. Please contact us before returning your item so we can provide instructions.

Order Cancellations

Orders may be canceled unconditionally within 12 hours of purchase.

If the order has already been shipped, the package must be returned before a refund can be processed.

How to Start a Return

To request a return, refund, or exchange, please contact us at service@hairclawclips.com and include your order number along with a brief explanation of the issue.

Contact

If you have questions about returns, refunds, or exchanges, please contact us at service@hairclawclips.com.